Showing posts with label chat reference. Show all posts
Showing posts with label chat reference. Show all posts

Monday, January 25, 2021

Spring 2021 Library Hours

Welcome to Spring Semester 2021!

The Lewis J. Ort Library hours are as follows:

  • Monday - Thursday: 8:00 am - 9:00 pm
  • Friday: 8:00 am - 6:00 pm
  • Saturday: 11:00 am - 4:00 pm
  • Sunday: 1:00 pm - 9:00 pm

If you have research questions you can contact a research librarian through CHAT at Ask A Librarian (https://frostburg.libanswers.com/) during the following hours:

  • Monday - Wednesday: 11:00 am - 5:00 pm AND 6:00 - 9:00 pm
  • Thursday: 11:00 am - 7:00 pm
  • Friday: 11:00 am - 5:00 pm
  • Sunday: 1:00 - 9:00 pm

If a research librarian is not available, you can submit a question and a research librarian will get back to you. Additionally, some basic questions may have answers available for you on Ask a Librarian through our FAQs.

Tuesday, January 26, 2016

Library Highlights: Maryland AskUsNow!


Welcome back students, faculty, and staff.   The beginning of a new semester is a great time to get to know the services the library offers.  In this post we highlight:

Maryland AskUsNow! – Our 24/7 chat reference service

Imagine this:
You are working on an assignment but the library is closed.  You need to find additional resources (articles) and you are not sure where to look and need some help.  What can you do to get some help?

You can use Maryland AskUsNow!  It is your access to 24/7 reference assistance. 

You can access it from the link on the library’s homepage (http://www.frostburg.edu/lewis-ort-library/).  Once you click on the link, you can ask your question and be chatting with a librarian in no time. 

You can also access it through the AskUsNow qwidget located on the results screen in OneSearch. You do not even have leave the results screen to chat with a librarian.

The librarians will be able to show you how to find the information you need and perhaps even work with you on what search terms will bring the best results.  No question is too tough!

http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=13572


Monday, January 27, 2014

Library Highlights: Maryland AskUsNow!


Welcome back students, faculty, and staff.   The beginning of a new semester is a great time to get to know the services the library offers.  In this post we highlight:

Maryland AskUsNow! – Our 24/7 chat reference service 

http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=13572

Imagine this:
You are working on an assignment but the library is closed.  You need to find additional resources (articles) and you are not sure where to look and need some help.  What can you do to get some help?

You can use Maryland AskUsNow!  It is your access to 24/7 reference assistance.  

You can access it from the link on the library’s homepage.  Once you click on the link, you can ask your question and be chatting with a librarian in no time.  

You can also access it through the AskUsNow qwidget located on the results screen in OneSearch. You do not even have leave the results screen to chat with a librarian.


The librarians will be able to show you how to find the information you need and perhaps even work with you on what search terms will bring the best results.  No question is too tough!

Tuesday, September 3, 2013

Library Highlights: Maryland AskUsNow!


Welcome back students, faculty, and staff.   The beginning of a new semester is a great time to get to know the services the library offers.  In this post we highlight:

Maryland AskUsNow! – Our 24/7 chat reference service 

Imagine this:
You are working on an assignment but the library is closed.  You need to find additional resources (articles) and you are not sure where to look and need some help.  What can you do to get some help?

You can use Maryland AskUsNow!  It is your access to 24/7 reference assistance.  You can access it from the link on the library’s homepage.  Once you click on the link, you can ask your question and be chatting with a librarian in no time.  Additionally, if you are using OneSearch, you can use the chat widget right from the results screen to chat with a librarian.

The librarians will be able to show you how to find the information you need and perhaps even work with you on what search terms will bring the best results.  No question is too tough!


Monday, February 4, 2013

Library Highlights: Maryland AskUsNow!



The beginning of a new semester is a great time to get to know the services the library offers.  In this post we highlight:  

Maryland AskUsNow! – The 24/7 chat reference service

Imagine this:
You are working on an assignment but the library is closed.  You need to find additional resources (articles) and you are not sure where to look and need some help.  What can you do to get some help?

You can use Maryland AskUsNow!  

It is your access to 24/7 reference assistance.  You can access it from the link on the library’s homepage.  Once you click on the link, you can ask your question and be chatting with a librarian in no time. 

The librarians will be able to show you how to find the information you need and perhaps even work with you on what search terms will bring the best results.  No question is too tough!

Tuesday, September 4, 2012

Library Highlights: Maryland AskUsNow!



Welcome back students, faculty, and staff.   The beginning of a new semester is a great time to get to know the services the library offers.  In this post we highlight:

Maryland AskUsNow! 
         Our 24/7 chat reference service 

Imagine this:
It is 1 am and you are working on an assignment that is due at 11 am.  You need to find additional resources (articles) and you are not sure where to look and need some help.  The library is closed, so what can you do to get some help?

You can use Maryland AskUsNow!  It is your access to 24/7 reference assistance.  You can access it from the link on the library’s homepage.  Once you click on the link, you can ask your question and be chatting with a librarian in no time. 

The librarians will be able to show you how to find the information you need and perhaps even work with you on what search terms will bring the best results.  No question is too tough!

Here are some sample questions that have been asked recently:
·         I am looking for a reference that will give the names of prisoners on death row in 1926 and 1927.
·         I am looking for articles from the Wall Street Journal that discusses challenging Organizational Behavior situations.
·         Can someone help me find scholarly articles for the Speech Language Pathology field?

We encourage you to try out the service yourself.  Click on the picture below to access Maryland AskUsNow!